Your pace, always
We can repeat a step, pause, and try again. There’s room to get comfortable with what you’re learning.
Meet Lily Barretto
A little patience.
A human connection.
Hi, I’m Lily. I believe everyone deserves to feel comfortable asking for help, and to have someone take the time to explain.
Let’s get to know each other
The heart behind CalmTech
Helping people
has always mattered.
A practical beginning
Before CalmTech Support, I spent many years working as an executive assistant. That work taught me to listen carefully, stay organized, and help people work through the details of everyday life.
Time spent with people
After semi-retiring, I moved into more personal, one-on-one work with older adults in their homes. I offered practical help, companionship, and a steady presence through everyday challenges.
I’ve also volunteered in nursing homes, hospice care, and hospitals, spending time with people who often had no visitors. Those experiences deepened my appreciation for patience and human connection.
Why I started CalmTech
I saw how quickly a confusing device could become a source of frustration. I created CalmTech Support to offer calm, clear guidance for adults 55+ who want to feel more comfortable with Apple devices and everyday technology.
We can sit down at your home or another convenient location. I’ll explain the steps, give you time to try them, and leave you with written notes to keep.
In my words
“My goal is simple: to make technology feel less frustrating, more approachable, and easier to use in everyday life.”
Lily Barretto
What you can expect
Room to ask. Time to learn.
Everyday language
I’ll explain things clearly and welcome your questions. You don’t need to know the technical terms.
Notes you can keep
You’ll have personalized written reminders of what we covered, ready when you want to practice again.
A conversation comes first
Let’s start with your questions.
Your first 20-minute phone consultation is free. Tell me what you’d like help with, and we’ll talk it through.
Yo hablo español.